email CustomerServices@MelodyMaison.co.uk or Call us on 01302 711116
Melody Maison
Live Chat Software
Returning Visitor? Sign in
Go to Checkout
View Basket
Items 0 | Total: £0.00
See Everything
See everything
Outdoor Living
Furniture
New items Just in
Top sellers this month
Wedding/Candelabras
French Bedroom Furniture From Melody Maison
Lamps and Lighting
Gifts & Accessories
Kitchen and Dining
Pictures & Plaques
Windsor Browne - Our Urban vintage & Highland Chic range
Clocks
Mirrors
Bathroom
Seconds
All Orders Delivered
for JUST
£4.95*
(mainland UK only certain exclusions apply, please click here for further information)
Thank you for a very efficient service
Sarah - 20/05/2013  
see more 
NEW! Delivery costs for
Northern & Southern
Ireland & Non Mainland UK
(postage calculated at checkout)

Call us for details on
+44 1302 711116
Email
facebook
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

You are here: Home Page > Returns Policy
Returns Policy

 We hope you love all our stuff as much as we do, but if not, dont worry, our no quibble returns policy means you can return anything to us in unused condition within 200 days of receipt, at no cost to you.

Click here for a returns form.

We promise to refund you within 3 days of the item arriving back with us, and if you are returning it because of our error, (we try to be darn perfect all the time, but sometimes we muck up!) we will of course refund you all the same (and replace the goods at no extra charge)

Further Returns advice and the boring T&Cs stuff : For returns weighing less than 3 kilos, these can easily be returned via the enclosed returns lable. 

Larger items (over 3 kilos) ring us and we will arrange our carrier to collect from you on a day to suit you.
Furniture items can be collected by our furniture courier please email or ring for further guidance.

Seconds items: Please be aware seconds listed items are exempt from the standard returns policy.

CHRISTMAS GIFT RETURN - again, no problem, return of unsuitable christmas gifts is absolutely fine with us  - our 200 day policy still applies, so even if you want to start your christmas shopping in July, be assured, if Aunt Maud just isn't digging your excellent taste in gifts, you or she can return it cost free as mentioned above

Please see our full Terms and conditions for further returns information. These terms and conditions do not affect your legal rights.

Any questions about returns (or anything for that matter!) just ring one of the team on 01302 711116


MelodyMaison Limited

Plum Tree Farm Industrial Estate

Doncaster

DN11 8EW

t: 01302 711116

e: customerservices@melodymaison.co.uk

 

 

 

 
We accept all major credit cards
About Us| Meet The Team| Contact Us| Customer Services| Postage & Delivery| Returns| FAQ| Secure Shopping| Site Map| XML| RSS| Privacy
© 2013 Melody Maison powered by Rocket Powered Web Design >>