you love all our stuff as much as we do, but if not, dont worry, our no quibble
returns policy means you can return anything to us in unused condition within 200 days of receipt, at no cost to you.
Click here for a returns form.
We promise to refund you within 3 days of the item arriving back with us, and
if you are returning it because of our error, (we try to be darn perfect all
the time, but sometimes we muck up!) we will of course refund you all the same
(and replace the goods at no extra charge)
Further Returns advice and the boring T&Cs stuff : For returns weighing
less than 3 kilos, these can easily be returned via the enclosed returns
items (over 3 kilos) ring us and we will arrange our carrier to collect from
you on a day to suit you.
Furniture items can be collected by our furniture courier please email or ring
for further guidance.
Seconds items: Please be aware seconds listed items are exempt from the
standard returns policy.
RETURN - again, no problem, return of unsuitable christmas gifts is absolutely
fine with us - our 200 day policy still applies, so even if you want to
start your christmas shopping in July, be assured, if Aunt Maud just isn't
digging your excellent taste in gifts, you or she can return it cost free as
see our full Terms and conditions for further returns information. These
terms and conditions do not affect your legal rights.
questions about returns (or anything for that matter!) just ring one of the
team on 01302 711116
Farm Industrial Estate