Melody Maison
  • Home  >  
  • About Us

About Us

Melody Maison: Who are we?

In 2006, in a spare bedroom in Doncaster, South Yorkshire, Melody Maisonís director; Anna Elkington, began to create the Melody Maison empire that we all know and love today! Thirteen years later Melody Maison has become a leading retailer for Home decor , painted furniture, Country style home furnishings and pretty gifts.

We are now a team of 35! Still headed up by Anna (who is still the main buyer) we are now a strong family style company with a passion for our customer service as well as of course our united love for French style and vintage style home furnishings.

We hope you'll agree that we stock some of the most beautiful furniture, home decor, wedding accessories and mirrors sourced from all over the globe, and each either designed in house and made exclusively for Melody Maison, or sourced from our favourite suppliers - This enables us to have one of the most unique selections of Bedroom furniture, living room furniture, mirrors and home accessories around.

Our promise is to provide fabulous customer service every step of the way. You only have to read our reviews to realise how we look after our customers


Thank you for taking the time to read our story and we hope you enjoy our website.


Melody Maison


What we do Differently...

  • We have one direct phone line, and one only. There is no robot voice, no multiple choice exams, and absolutely no stress. Everyone in the office is trained to deal with all calls, all our staff are very friendly and helpful and many have worked here for several years
  • We offer a 200-day free returns policy, on every single one of our products. And every delivery, however small is fully insured by us so if anything gets lost in the post or goes wrong we will replace it.
  • We pledge to answer all emails within one working day (our average being two working hours). We encourage you to call us on 01302 741000 too, or use our live chat, you will be conversing with a real human always!
  • If we do not have the exact product you need, we are more than happy to search within our large network of suppliers for something which may be more suited to you.
  • Almost all the products on our website are in our warehouse ready for dispatch immediately, and the majority of our stock is dispatched the next working day and delivered within 1-3 working days.
  • Anna, the company director, keeps abreast of everything Melody Maison by reviewing emails, and personally answering the phone from time to time too. This ensures everything is kept to a high standard and our exceptional customer service standard is conserved.
  • If you visit our Doncaster showroom, feel free to touch, move and handle any of our products as much as you like - we really don't mind! We know you need to see if products look well together, so our shop staff will always encourage you to test things out, and remember our 200 day returns policy applies in our shop too.


What sort of things do you sell?

From the understated pale aged shabby chic furniture to large and ornate mirrors. From large wall clocks to mirrored furniture. All colours and styles including elegant mirrored bedroom furniture, including mirrored dressing tables and chest of drawers to clean crisp white bedroom furnishings, through to the ornate style white furniture and French Furniture

The French style is a speciality at Melody Maison, as well as all the home accessories that can be paired with it

Mirrored furniture is one of our most popular lines too. Our french bedroom furniture, and our white bedroom furniture are extremely popular, as is our grey bedroom furniture

So if you are looking for The French country home living room or relaxed shabby chic bedroom, or furnishings that are for a rustic or vintage style home. We also sell lots of large clocks and kitchen clocks, and home shelving and storage are a staple of our range, from industrial style wooden shelves to wardrobes. So whether you are trying to create a vintage home, or just looking for some grey bedroom furniture to complete a room, we feel sure you will find something you like.

If you are looking for an interiors gift for a lover all french home interiors , we hope you can find that too.

And remember to visit our fabulous furniture shop Near Doncaster which houses most of our range and is open Monday - Saturday, and is nicely nestled between the pretty boutique towns of Bawtry and Tickhill if you want to plan a whole day out and visit our interiors store in Yorkshire!

So whether you are looking for shabby chic console table, a piece of mirror glass furniture, or a whole range of grey furniture, a large leaner mirror, or wedding decor and accessories, in a country home style or shabby chic style French interiors look then Melody Maison is the place to buy online using our secure e-commerce shop.

If you do feel that any problem has not been dealt with to your satisfaction, please let us know.

MelodyMaison Limited
Lords Wood Road
Harworth
Doncaster
DN11 8BZ

t: 01302 741000
e: customerservices@melodymaison.co.uk

Copyright © Melody Maison 2019 | Melody Maison Lords Wood Road, Harworth, Doncaster, DN11 8BZ

Call: 01302 741000 | Email: customerservices@melodymaison.co.uk
Added to basket
Added to Wish List
X
Close