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Delivery Information
  • Standard Products delivered in 1-3 Working days by a courier
  • Furniture delivered in 3–12 days by our own delivery team
  • Free standard delivery orders £100+ (UK mainland only)
  • £4.95 standard delivery on orders under £100
  • Remote areas excluded from free delivery (charges shown at checkout)
  • Furniture delivery date arranged in advance
  • Kerbside pallet delivery applies to some large items
  • Express delivery: £4.95 (£100+) or £9.95 (under £100)
  • Express Large Item Delivery is available - calculated at checkout

* Subjected to delivery location

See link for full breakdown of Delivery terms and conditions: Postage and Delivery Terms

Returns Information
  • 200-day returns on unused items in original packaging
  • Free UK returns (excludes remote areas & international orders)
  • Damaged or faulty items are covered under consumer law
  • Original packaging required (fees may apply if not returned as new)
  • Refunds processed within 5 working days of the return's arrival
  • Christmas decorations: 14-day reporting window & must be unused before 20 Dec

See Link for Full Returns Policy: Returns policy

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